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When you are choosing a Dentist in Caledon…
Which one of these 9 critical things do you want the most?
1) Your insurance covered electronically?
We will process your claim electronically and do a complimentary benefits check for you. No fuss, no muss! Typically, you will receive your money back within 1-5 days. If you don’t have insurance, no problem, we even will extend you 0% financing customized to your budget.
2) A good location
We are easy to get to: 24 Shore St. is right off Highway 50, just south of King St in Bolton. and Parking is free. We have patients come in from all over Caledon because of our convenient location.
3) Your kids to have a fun experience and get healthy?
We welcome kids of all ages. All kids 3 and under of our patients get a free exam just to check things out and educate the parents. For their pleasure, we have a play school bus, books, games and a TV.
We love hearing from kids and their parents how much fun they had at our office.
4) To have your dentist care about you and make you feel good?
We will call you after your procedures to make sure everything is ok.
We will walk you through all of your procedures and fears so that you are comfortable
We care about your time as well. Thank you to everyone that compliments us on our short or NO waiting times.
You are in good hands...Emergencies are handled promptly no matter how busy we are.
And most importantly, we aim to make your visit as relaxing and enjoyable as possible.
5) Availability around your hours?
We are available when you have an emergency and open bright and early 5 days a week for your convenience. We are closed late on Tuesdays.
6) To ease your fears and help you, even if you are nervous?
If you fear coming to the dentist, you are not alone. Whatever your fear about coming to see us, let us know.
Just some of the ways we make you feel comfortable here:
a) We will walk you through the entire procedure to make sure you know what’s going to happen.
b) We will tell you what to expect in terms of freezing – which a lot of people are most anxious about.
c). Nitrous Oxide (laughing gas) is available if so desired to help you relax
f) We encourage you to bring an mp3 player to listen to your favourite music.
7. Sterilization of the equipment that will be used on you?
a) Instruments are first rinsed in water
b) They are placed in a disinfecting ultrasonic bath
c) After the bath, they are rinsed, dried, then sterilized in a STATIM steam autoclave.
d) Spore tests are done on the autoclave monthly to make sure that there is 100% sterilization.
e) Instruments such as handpieces that can’t be immersed in liquid are wiped with a surface disinfectant and are also placed in the STATIM steam autoclave.
f) Hard surfaces like countertops, hoses, etc. are wiped with a surface disinfectant twice – the first time to remove debris; the second, to disinfect.
8) Doesn’t make you feel bad for forgetting to floss or brush once in a while ?
We know it’s unrealistic to expect everyone to brush and floss everyday. If you forget once in a while, we understand. And that is why we won’t judge you and when you come in – we are here to help.
9) An experienced, friendly and courteous staff?
Dr. Rosanna Porretta, dentist in Bolton, has been practicing over 22 years. All the staff at Bolton Family Dental Centre are friendly, respectful, and really enjoy what they do.
We are always friendly and laughing and will treat you with respect. Don’t you feel safer knowing that the dentist you have chosen has been keeping families like yours healthy for many years?